I wanted a red car and I was able to get a red car, my seller Arin knew what she was doing and she worked fast. The whole experience went faster than I thought and I appreciate the kindness I received.

Amazing people here , everyone that helped me out was nice especially Rose she helped me walk out with a brand new car , and I’m loving it so far. 10/10 would recommend coming here.

Great experience purchasing my Palisade! Nicholas was extremely knowledgeable and helpful throughout the process

I recently purchased my first vehicle with Rose. She was very helpful and patient with me, will definitely be recommending her to anyone that is interested in buying a car. Definitely was very pleased with my experience !!!!

Great service

Rose is the gal you need to hit up when you need a vehicle! She’s the best!! So patient with me and guided me through the whole way, couldn’t have been any better <333

Rose was so helpful in getting me a great deal on my new palisade. Large inventory.

Good staff..very helpful and informative.

(Translated by Google) Excellent customer service, I'm happy with my purchase. (Original) Excelente atención al cliente , estoy feliz con mi compra .

Very friendly and helpful with my new Cadillac i purchased

Tim Vining was amazing to work with.

Mr Eli &’ Mr Ezequiel took very good care of me. Highly recommend them 2 🫶🏼

Isaiah and Nate did an amazing job! I walked in with very little confidence that I’d be able to get a car, but they reassured me from the start that they were going to do everything they could to get me into a vehicle. They made the entire process smooth and stress-free. I absolutely love the car I got, and I’m so thankful for all of their help. If you’re looking for great customer service and a team that truly cares, I highly recommend asking for Isaiah and Nate!

(Translated by Google) Thank you Elisandro for the excellent service you provided. It's an excellent place, I highly recommend it. (Original) Gracia Elisandro por exselente sirvicio que me as brindado es un exselende lugar lo recomiendo

Amazing service from Eli , got me approved 3 times for 3 cars with amazing price and great monthly payments! Overall an amazing dealership with everything you can ask for , great staffing and awesome ambiance , If anyones looking for an honest review this is it .

S/o VINCENT RAM!!! I called them way in Virginia because they had the THE CAR! Not just any car! THE CAR!!!! Not only did he work with me and making sure I had all the information, but he also worked extra hard to make sure the transportation and financing process went smooth and easy. Now I have found myself back on their site looking for a vehicle for my wife from 1200 miles away. I highly recommend them to those that are in the area of Friendswood and outside of the area!

i had an amazing experience thanks to ron. He did what he could to help me leave with a car & i left in something extremely nice. Go see RON!!

Ron Williams was my salesman he worked with me and he made my process smooth and easy he closed my deal and put me in a 2026 best service I done had in years at a dealership in years

Hey Ron definitely was amazing go check him out

Eli was amazing from start to finish I came in told him what I needed and wanted he made it happen he worked with me. He didn't waste my time and that to me is the biggest thing. I appreciate him and everything he made happen. He was able to get me a nice suv for me and my son thank you so much! Yall definitely come by and ask for Eli!

Moe is the best! He has sold our family 3 cars in the past year and we would definitely recommend him!

I can't say enough good things about this place. From the moment I walked in, everyone was professional, respectful, and made me feel welcome. The customer service was excellent, but I have to give a special shoutout to RON. RON was the man with the plan. He took the time to listen, answered all my questions, and never made me feel pressured. Thanks to his hard work and with God doing the rest I drove away in my beautiful 2026 Hyundai Sonata Sport with custom rims and tinted windows. I love my car so much I named her Sylvia! Every ... Read More

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Google - Jul 4, 2026

I can't say enough good things about this place. From the moment I walked in, everyone was professional, respectful, and made me feel welcome. The customer service was excellent, but I have to give a special shoutout to RON. RON was the man with the plan. He took the time to listen, answered all my questions, and never made me feel pressured. Thanks to his hard work and with God doing the rest I drove away in my beautiful 2026 Hyundai Sonata Sport with custom rims and tinted windows. I love my car so much I named her Sylvia! Every time I look at her, I'm grateful for the experience I had. If you're looking for someone who's honest, helpful, and truly cares about getting you into the right vehicle, ask for RON. He made the whole process smooth and stress-free, and I'm beyond thankful. God is good, and I'm blessed with an amazing car and a great experience. THANK YOU RON !!

Very understanding and helpful in buying my first purchase of a vehicle

Had a great experience. Isaiah was fantastic and worked hard to get us out the door quickly since we had a fussy 2 year old. Highly recommended!

As soon as we walked in the door, they greeted us and they direct us to a sales person that was very knowledgeable of their product they were selling Rose Rodriguez gave us a good price on the SUV we were looking for and the finance department was not complicated and yes, we would go back and buy another vehicle from this Big Star Hyundai

After shopping all over Houston and dealing with different dealerships this place won me over with their customer service in addition to the great deal. Rose was amazing, she made my purchasing process so smooth. They truly do care about their customers at this location.

Excellent service! Everyone was helpful, honest, and easy to work with. Highly recommend this dealership!

Eli was awesome!!! I got there and was attended to very quickly… I put in an application and it was worked on immediately… after about two hours I got an approval and test drove the car and was able to drive home with it the same day! My salesman, Eli was very efficient and thorough… I’d definitely recommend big star Hyundai to all my friends :)

Rose, Sean and Juan were awesome!

Wanted to take a minute to say a big thank you to Jarred In the sales department, and Christopher in financing! We had the daunting task of buying two, not one, but two cars yesterday, and they both worked very hard and efficient…not only to make that happen financially, but find a car that my daughter and myself absolutely loved! Buying a car can be A stressful, long process… But it definitely is easier when you have a team that is knowledgeable and caring! Thank you both on a job very well done!!!

Had a wonderful experience with Rose my salesperson her manager and Jimmy. Would definitely come back!! Thanks again!

Overall great service, thank you so much to Nick Hernandez for helping me obtain what I was asking for against the odds. This is my second time purchasing a vehicle here and both times it has been amazing. Definitely my dealership of choice.

Eli was a very big help ! He made our process very smooth and fast got me out with a brand new car as a first time buyer 10/10 recommend

Nicholas and Vincent Ram were incredibly easy to work with. Made the process so simple, walked me through everything and got me in the car I wanted.

I just wanna thank jared he did an amazing job helping me purchase my first car it was easy and i couldn’t be more happier with my decision.

Jarred Howard is so awesome and hard working. He is the man when coming to buying a vehicle. Thank you Mr. Howard for everything

Good morning Ms. Mr. Jared Howard awesome! Can work a deal within 2 and 1/2 hours thanks. Thanks a lot Mr. Howard

Ron and jarred helped me out tremendously!! Quick fast and easy process... I drove off the showroom in a 2026 Hyundai Elantra with 25 miles!!! Highly recommend big star hyundai friendswood!!

Jarred Howard was awesome. Extremely present and accountable! Thank you

Nate Rodriguez was great and is a great sales person . Very hospitable nd patient . I enjoyed my experience

I had a great experience at Big Star Hyundai. The entire process was smooth, fast, and very satisfying. Everything went exactly as expected, and the team made the purchase easy and stress-free. My salesperson, Christian Petter, was excellent to work with—professional, knowledgeable, and helpful throughout the entire process. I really appreciated how efficient everything was. Overall, I’m very happy with my experience and would definitely recommend Big Star Hyundai and Christian Petter to anyone looking for a new vehicle. One important note for future buyers: even if you have an excellent credit score, make sure to carefully verify ... Read More

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Google - Jun 20, 2026

I had a great experience at Big Star Hyundai. The entire process was smooth, fast, and very satisfying. Everything went exactly as expected, and the team made the purchase easy and stress-free. My salesperson, Christian Petter, was excellent to work with—professional, knowledgeable, and helpful throughout the entire process. I really appreciated how efficient everything was. Overall, I’m very happy with my experience and would definitely recommend Big Star Hyundai and Christian Petter to anyone looking for a new vehicle. One important note for future buyers: even if you have an excellent credit score, make sure to carefully verify the promotional interest rates advertised on Hyundai’s website. In my experience, the initially offered rate did not automatically match the promotional rate, so be sure to review the financing details and ask questions before signing.

Service can be good, depends on the service advisor you select. This visit, advisor was great. Thx!

Excellent service and a wide selection. Will definitely come back again. Inside the showroom, it is a little bit warm for what you would expect, though.

There was no pressure to buy. Love that

Ron my salesman was amazing!! He did everything for me to be able to drive off same day. I’m truly grateful.

Arin and Ron to the Finance guy are all the truth. Fast accurate straight to the point. Keeps you in the know and don’t leave you confused. I’ll give them a million stars if I could. Hassle free

Bret was amazing! He was able to work with us and made the experience painless. Thank you so much Bret. You are awesome!!

Eventho I got to this dealership at 12 in the afternoon on a Saturday I had the best experience! It was so busy, people were everywhere and all these employees were on it! Way to go yall! Thanks to Mark, my salesman, and the financial team for getting me going in a new car so quickly! Mark thank you for an amazing car buying experience!

The salesman provided excellent customer service. He helped my daughter find a car with payments she could comfortably afford. Thank you for all your help!

Ron’s customer service is unmatched

The salesmans professional , Ezequiel Carrizales , who helped us was so awesome , specially very knowledgeable. He did great explaining every details on what the information we needed to know. . We are so blessed to have him as a salesman buying our new vehicle. Thank to him , we were so pleased .

Heyyyyyyy I just got my car from Big Star and It took me this long (a few days) ha cause I have been in just awwwww. ARIN at Big Star let's just say tell anyone that needs a vehicle to get over there and ask for Arin. I won't make a believer out of you cause you gonna go do it yourself. This young lady is a super Star cause she goooooddd. Don't believe me just go see. I promise you will have your mouth open in awww cause Arin don't play and don't want ... Read More

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Google - Jun 11, 2026

Heyyyyyyy I just got my car from Big Star and It took me this long (a few days) ha cause I have been in just awwwww. ARIN at Big Star let's just say tell anyone that needs a vehicle to get over there and ask for Arin. I won't make a believer out of you cause you gonna go do it yourself. This young lady is a super Star cause she goooooddd. Don't believe me just go see. I promise you will have your mouth open in awww cause Arin don't play and don't want to much of your time either. I'm so excited I got a brand new car!!!!!!!!! Thank you so much ARIN you a beast! Period

The sales Person was very professional and pleasant. We were pleased With the sales process. We waited while they were going to take the Windows after an hour. They came back and said they didn’t have the product had to order so they reschedule us for Saturday morning. they were also to do a reset of the software. They then said I had to go to Tesla for that so I spent an hour and was told by Tesla that it was the dealers responsibility. I went back to the dealer, spoke to a manager handled it. Overall, I ... Read More

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Google - Jun 10, 2026

The sales Person was very professional and pleasant. We were pleased With the sales process. We waited while they were going to take the Windows after an hour. They came back and said they didn’t have the product had to order so they reschedule us for Saturday morning. they were also to do a reset of the software. They then said I had to go to Tesla for that so I spent an hour and was told by Tesla that it was the dealers responsibility. I went back to the dealer, spoke to a manager handled it. Overall, I thought it was a good experience. I just seen your lack of knowledge on the Tesla. I would still recommend This Dealer L

Good dealership, Lot of inventory. Nicholas Ram is a good salesman

I bought my car here and the staff are very friendly and helpful and professional and I was just there the other day for two recalls and I was serviced in less that 2 hrs. I'd most likely go back for my future needs for another vehicle

Service was great! Nick Hernandez, Saleman, very attentive and very good attitude and polite. He knew his product very well. All around great experience.

So happy we came here and bought our first Tesla!!! Andrew was great and Johnny the finance manager was such a pleasure!! Super happy with our decision here. Update!!! Dealership doesnt know how to put on license plate.... that is very strange right?

Andrew was wonderful and attentive even on his day off! Jimmy the finance manager looked way younger in person!! Haha he was great!!!!

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very nice,very easy,huge shoutout to Mike he made everything so easy and also great customer service.

My first visit to Big Star was just to look @ the Tucson. I needed time to decide what I really wanted. My salesman Moe was very courteous & friendly & within a week I was back. Moe made the entire process happen just the way I needed it to be. I am very pleased with my car & will be forever a Hyundai customer.

They treated us right and helped us get into a awesome vehicle!! Thanks Dominic Desselle you were so helpful and kind!!

I walked into this dealership not planning to buy a car at all. My partner was the one purchasing, and I was just along for the ride. Somehow, Christian changed that. He was patient, respectful, knowledgeable, and never made me feel pressured. He worked with me on the price, down payment, and monthly payments until we found an option that worked for me. Let’s be honest, buying a car always comes with some level of frustration, paperwork, waiting, and back-and-forth negotiations. That’s just part of the process. But Christian made the best of it and did everything he ... Read More

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Google - May 30, 2026

I walked into this dealership not planning to buy a car at all. My partner was the one purchasing, and I was just along for the ride. Somehow, Christian changed that. He was patient, respectful, knowledgeable, and never made me feel pressured. He worked with me on the price, down payment, and monthly payments until we found an option that worked for me. Let’s be honest, buying a car always comes with some level of frustration, paperwork, waiting, and back-and-forth negotiations. That’s just part of the process. But Christian made the best of it and did everything he could to make the experience as smooth and stress-free as possible. In the end, I drove away with exactly what I wanted and left genuinely happy with my purchase. If you’re in the market for a vehicle, I highly recommend asking for Christian.

Eric Chairis is the best thank you so much much for my 2025

Everyone was very professional in supporting me with purchasing a new vehicle period Rosie Rodriguez was amazing impatient. While providing guidance through the process.

Mr.Dominic was great and had good directions

Great

Excellent service, very professional and fast

Love Dominic Very good sales man I give him 5 star's very understanding and easy to talk too. Thank you Dominic

Dominic was great, Mr Dominic with an excellent person he really did help me very well and he deserves the five stars. Would recommend !

Easy to deal with. No hassle, very good people.

Great service! Also fair pricing. Andrew was good to work with

Homeboy took care business friendly, kind person helpful he’s on top of his game

Great first time

The customer service is unmatched. Juan is the kindest and most customer service oriented person I have ever encountered. I know once my car is in his care I have nothing to worry about.

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Great easy experience with Ronald Williams! The truck looks great and the used car i bought looked basically brand new! Great deals here for sure!

Great experience at this dealership! I am incredibly satisfied with the service and overall customer satisfaction here. Vincent and the manager, Luis D. , were both extremely helpful throughout the entire process. Highly recommend!

Great atmosphere , everyone’s very polite , and knowledgeable , made for a great car buying experience.

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Tim Vining was great!

I purchased a 2026 Sonata N Line in March. It was a pretty quick process. They offered a comparable trade in that CarMax quoted. I worked a lot with Alex and Arnoldo did everything to make my purchase smooth. Would recommend.

Excellent service.

Deshawn was very professional & helpful. He worked with me & he is an amazing young man & I am pleased with my purchase.

Arin, is the best! So fun and friendly and informative about all things Hyundai! If you need to buy a car…come see her. She’s super sweet and you will be glad you asked for her!

The sales team (Michael Southern and sales manger Jerrod) were great. The finance team was great too and the even went out if their way to find a vehicle with 400 less miles on it than the one we looked at that was a bit cheaper. Overall, I couldn’t ask for a better experience compared to other dealers we went to during the week before.