Heyyyyyyy I just got my car from Big Star and It took me this long (a few days) ha cause I have been in just awwwww. ARIN at Big Star let's just say tell anyone that needs a vehicle to get over there and ask for Arin. I won't make a believer out of you cause you gonna go do it yourself. This young lady is a super Star cause she goooooddd. Don't believe me just go see. I promise you will have your mouth open in awww cause Arin don't play and don't want ... Read More

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Google - Jun 11, 2026

Heyyyyyyy I just got my car from Big Star and It took me this long (a few days) ha cause I have been in just awwwww. ARIN at Big Star let's just say tell anyone that needs a vehicle to get over there and ask for Arin. I won't make a believer out of you cause you gonna go do it yourself. This young lady is a super Star cause she goooooddd. Don't believe me just go see. I promise you will have your mouth open in awww cause Arin don't play and don't want to much of your time either. I'm so excited I got a brand new car!!!!!!!!! Thank you so much ARIN you a beast! Period

The sales Person was very professional and pleasant. We were pleased With the sales process. We waited while they were going to take the Windows after an hour. They came back and said they didn’t have the product had to order so they reschedule us for Saturday morning. they were also to do a reset of the software. They then said I had to go to Tesla for that so I spent an hour and was told by Tesla that it was the dealers responsibility. I went back to the dealer, spoke to a manager handled it. Overall, I ... Read More

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Google - Jun 10, 2026

The sales Person was very professional and pleasant. We were pleased With the sales process. We waited while they were going to take the Windows after an hour. They came back and said they didn’t have the product had to order so they reschedule us for Saturday morning. they were also to do a reset of the software. They then said I had to go to Tesla for that so I spent an hour and was told by Tesla that it was the dealers responsibility. I went back to the dealer, spoke to a manager handled it. Overall, I thought it was a good experience. I just seen your lack of knowledge on the Tesla. I would still recommend This Dealer L

Good dealership, Lot of inventory. Nicholas Ram is a good salesman

I bought my car here and the staff are very friendly and helpful and professional and I was just there the other day for two recalls and I was serviced in less that 2 hrs. I'd most likely go back for my future needs for another vehicle

Service was great! Nick Hernandez, Saleman, very attentive and very good attitude and polite. He knew his product very well. All around great experience.

So happy we came here and bought our first Tesla!!! Andrew was great and Johnny the finance manager was such a pleasure!! Super happy with our decision here.

Andrew was wonderful and attentive even on his day off! Jimmy the finance manager looked way younger in person!! Haha he was great!!!!

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very nice,very easy,huge shoutout to Mike he made everything so easy and also great customer service.

My first visit to Big Star was just to look @ the Tucson. I needed time to decide what I really wanted. My salesman Moe was very courteous & friendly & within a week I was back. Moe made the entire process happen just the way I needed it to be. I am very pleased with my car & will be forever a Hyundai customer.

They treated us right and helped us get into a awesome vehicle!! Thanks Dominic Desselle you were so helpful and kind!!

I walked into this dealership not planning to buy a car at all. My partner was the one purchasing, and I was just along for the ride. Somehow, Christian changed that. He was patient, respectful, knowledgeable, and never made me feel pressured. He worked with me on the price, down payment, and monthly payments until we found an option that worked for me. Let’s be honest, buying a car always comes with some level of frustration, paperwork, waiting, and back-and-forth negotiations. That’s just part of the process. But Christian made the best of it and did everything he ... Read More

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Google - May 30, 2026

I walked into this dealership not planning to buy a car at all. My partner was the one purchasing, and I was just along for the ride. Somehow, Christian changed that. He was patient, respectful, knowledgeable, and never made me feel pressured. He worked with me on the price, down payment, and monthly payments until we found an option that worked for me. Let’s be honest, buying a car always comes with some level of frustration, paperwork, waiting, and back-and-forth negotiations. That’s just part of the process. But Christian made the best of it and did everything he could to make the experience as smooth and stress-free as possible. In the end, I drove away with exactly what I wanted and left genuinely happy with my purchase. If you’re in the market for a vehicle, I highly recommend asking for Christian.

Eric Chairis is the best thank you so much much for my 2025

Everyone was very professional in supporting me with purchasing a new vehicle period Rosie Rodriguez was amazing impatient. While providing guidance through the process.

Mr.Dominic was great and had good directions

Great

Excellent service, very professional and fast

Love Dominic Very good sales man I give him 5 star's very understanding and easy to talk too. Thank you Dominic

Dominic was great, Mr Dominic with an excellent person he really did help me very well and he deserves the five stars. Would recommend !

Easy to deal with. No hassle, very good people.

Great service! Also fair pricing. Andrew was good to work with

Homeboy took care business friendly, kind person helpful he’s on top of his game

Great first time

The customer service is unmatched. Juan is the kindest and most customer service oriented person I have ever encountered. I know once my car is in his care I have nothing to worry about.

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Great easy experience with Ronald Williams! The truck looks great and the used car i bought looked basically brand new! Great deals here for sure!

Great experience at this dealership! I am incredibly satisfied with the service and overall customer satisfaction here. Vincent and the manager, Luis D. , were both extremely helpful throughout the entire process. Highly recommend!

Great atmosphere , everyone’s very polite , and knowledgeable , made for a great car buying experience.

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Tim Vining was great!

I purchased a 2026 Sonata N Line in March. It was a pretty quick process. They offered a comparable trade in that CarMax quoted. I worked a lot with Alex and Arnoldo did everything to make my purchase smooth. Would recommend.

Excellent service.

Deshawn was very professional & helpful. He worked with me & he is an amazing young man & I am pleased with my purchase.

Arin, is the best! So fun and friendly and informative about all things Hyundai! If you need to buy a car…come see her. She’s super sweet and you will be glad you asked for her!

The sales team (Michael Southern and sales manger Jerrod) were great. The finance team was great too and the even went out if their way to find a vehicle with 400 less miles on it than the one we looked at that was a bit cheaper. Overall, I couldn’t ask for a better experience compared to other dealers we went to during the week before.

Eric did such a wonderful job he got me in and out with the car I wanted for only 500 down he was very helpful and kind come see Eric for all the help you need

Got a great car and worked with outstanding people.

I had a great experience with purchasing my vehicle, all thanks Eric C in sales and Jimmy K in finance!

Great experience from start to finish, Highly recommend asking for Eric in sales and Jimmy in finance!

Great service I give the overall team store 100% of excellence

I was charged for an extra on my deal and did not receive it. I have asked for a refund and it’s been a week with no success. Be careful when you complete your deal.

ERIC WAS THE BEST!! Told em he should change his name to “Eric-made-it-happen” came in with little to no hope. Always getting the run around I had 1000 dollars and bad credit left in a 2026!!!! CRAZY! The note isn’t that bad either. COME NOW AND ASK FOR ERIC. -highly satisfied customer

Most amazing place I have ever bought a vehicle. Made sure everything was done and just had to come in and do my paperwork. Victor was amazing

Worst service I have ever experienced. Left dealership with no vehicle, I was not informed the vehicle was not at the dealership at the time. A customer of y’all’s was driving the new vehicle as a rental. Gave me a 12% interest rate from a 6.25% was not informed as well and I kept asking the customer service lady. Went back to try to get my vehicle they had already got rid of my license plates to be destroyed. I had to go to the DMV myself to fix the issue since they were not able to & pay for ... Read More

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DealerRater - May 13, 2026

Worst service I have ever experienced. Left dealership with no vehicle, I was not informed the vehicle was not at the dealership at the time. A customer of y’all’s was driving the new vehicle as a rental. Gave me a 12% interest rate from a 6.25% was not informed as well and I kept asking the customer service lady. Went back to try to get my vehicle they had already got rid of my license plates to be destroyed. I had to go to the DMV myself to fix the issue since they were not able to & pay for it myself.

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Got helped from Dominic today! I don’t have the best credit, and I’m a first time buyer! I also didn’t have as much money to put down, but he was able to get me into a brand new car with my check stubs. If you’re coming in to get a vehicle, ask to speak to Dominic, he’ll for sure help you out. Wishing the best for ya.

I was not given the correct paperwork and sold me service package that the dealership did not make good, they were unable to service my vehicle.

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Dom was a very big help, got me what I wanted for my car and was able to walked out with my dream car 🫡

Wonderful experience with Victor. He was quick with getting me to an agreeable price, and follow up was great for everything that came with the vehicle.

All I can say is WOW—great job, Eric Chairis! Thank you so much for all your help. My husband and I came in thinking we wouldn’t be able to purchase our first vehicle under our own name, but Eric made it happen. We’re beyond grateful for his support throughout the process. Highly recommend him and this location!

From the moment I got here till the moment I left it was all hands on. He was very attentive worked with me all the way through my purchase. Dom was very Friendly at the same time professional. Definitely recommend dom if your at big star Hyundai looking to buy a new or used vehicle!

As my first EV I expect more help to setup and understand from the Big Star

Come and get your title Transfer right

Eric Chairis was my car dealer today lol. He did such an amazing job. I got her at 11 got approved in less than an hour. He was very helpful got me in the car that I wanted. And was true on his 500.00 down on the down payment. Couldn’t ask for a better sales man! Thank you Eric!! Keep doing you it’s working🫶. Ask for ERIC guys!!

Car was great, but someone had spilled a milk based - chocolate drink on the driver's floor mat. It started reeking with in a day. I was unable to remove the smell even with a pressure washer. I had to throw the mat away. They used a strong perfume to cover it when purchasing the vehicle. Sales was a pain. I had to yell at the salesman to get his attention, to force them from adding a "required" service. I wasn't paying for what they wanted to add on and didn't need.

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Dom was great. Communicated everything and had a great attitude. Loved his customer service great talker make experience 10x easier

Great service!! He was amazing!! If you need a car go with him, ASK FOR DOM❤️

If you want a new car see Mo! He went above and beyond to make sure we had a great experience and got the car we wanted. He didn’t try to convince us to go with something different. He listened and made sure our needs and wants were met. This is the 3rd car we have purchased at Big Star and Mo made it the best experience.

Excellent teeam amd process

Eric chairis helped me today & had Great customer service attentive to questions & was able to reach the prices I was looking for as well as informative highly recommend!!!

Rose is a gem! She did an amazing job helping us find the right car and proved probably the best experience I have had at a dealership. This was the first dealership we checked out, and after searching for a while, we just had to come back and get an Elantra with her help. I would highly recommend if you want a car from here ask for Rose!

(Translated by Google) Everyone was friendly, they have a great selection of vehicles in stock, their prices are affordable, and they delivered my car with a full tank and very clean. The warranty they offer is one of the best. Thank you, Big Star Hyundai. (Original) Todos fueron amables, tienen gran variedad de vehículos en stock, sus precios son accesibles, me entregaron el carro con tanque lleno y muy limpio. La garantía ofrecida es de las mejores. Gracias Big Star Hyundai.

Couldn't be happier! Dominic was an amazing salesman and went over the top to help us any way he could!

I was satisfied with with the service and Adrian Capps and the staff was wonderful.

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I had an exceptional experience with Ezekiel Carrizales at Hyundai Big Star. From the moment I walked in, he took the time to understand exactly what I was looking for, answered all my questions with deep expertise, and made the entire process smooth and stress-free. The deal he got me was outstanding, and I couldn’t be happier. I highly recommend him to anyone in search of a great car-buying experience.

This is my 3rd time working with Big Star Hyundai. They treat you like family and make it easy and stress free when looking for a car. Nick Hernandez, Alex Jones, Arnoldo Perez, and Jimmy from Finance are amazing! They took amazing care of me and my family while we were there, even on a busy Saturday. If you’re looking to buy a car, you won’t regret buying from this team!

Brett was a pleasure to work with. He listened to our concerns and needs for what we were looking for in a car. Definitely will refer him to our friends and family.

Brett M was awesome he listen understood and executed the right deal will definitely return to this location if he remains

Best car buying experience ive had.Very helpful finance staff and salesman

Big Star Hyundai refused to honor the Hyundai 5-Year / 60,000-Mile Warranty for a new 2025 Hyundai Kona purchased from another area Hyundai dealership. In addition, they also charged for a battery failure diagnosis stating that the failure was due to 3rd party installed equipment. All equipment installed on the vehicle had been installed by the authorized Hyundai dealership prior to our purchase.

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Let me start off by saying this place is a blessing. They will absolutely go to the ends of the earth for you. I am truly grateful. I want to share a well deserved Thank You to Arin(Sales) Arnold(Manager) and Victor(Sales). I will continue to be a valued customer to this place because of the prayers and support I received from these three incredible individuals. I will pray for each one of you and your families! Thank you!

Michael was very helpful and was able to get us in what we needed. Thank you so much and we would definitely buy from here again!

Salesmen Micheal Southern was exceptionally patient with me and explained everything in great detail. The whole team fought to get me the best deal possible. I would recommend Big Star if your in the market for a Hyundai.

Came in today on a trade in promo for my 2023 Tucson Ltd, and drove out the same day with a 2026 Tucson Ltd. Great service, no pressure salesmanship, and a smile. Ask for Tim Vining. Well done, Tim. I give Big Star all 5-Stars. Thanks for working with Hazel and I for her new ride. Out with the old Calypso Red, in with the new Gray on Gray.

Ronald is exceptional. He needs a picture and video with everyone here to get some extraordinary experience. There’s a reason he has a wonderful team they work with you. Please when you have just a little bit of in-between kind of situation situations with a vehicle and you want to trusted name. This is where you go is to big star Hyundai. Again come and see Ronald the rep of reps God bless. !! You🙏 Go ahead and make sure that

Alex was an awesome salesman!!did all the footwork after I left he called and said he had a deal made! Came back and picked up this Bby! Thanks Alex and than you to jimmy during the signing process! Staff was amazing!

Fast and great service!

Recently went in for a new vehicle purchase and trade in. Andrew and Jimmy made the purchase experience be smooth and efficient! Would recommend them any day!

Jimmy the finance guy looks younger then the sales men’s

Jarred Howard provided excellent customer service. He answered all of my questions and concerns without hesitation. -Actively listened to what I needed in a vehicle. He actually referred me to a better version of the vehicle I needed for my business. Job well done!!!!

Found a really clean 2924 Audi A8 here. Priced reasonably. Salesman Deshawn was a pleasure to work with. No hard sale on warranties and extras after the purchase.